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Hits of the Week: Early July 2010
Tuesday, July 13th, 2010
Welcome to a new feature of this blog. “Hits of the Week” (which we hope to offer weekly) will provide “linky goodness” i.e. valuable links posted to our ComBridges company Facebook page and Twitter feed. Here, we gather, in one place for your convenience, bunches of links to free PDF’s, articles and other resources. Please let us know if you find this service to be valuable. Thanks!
A Professional Research Perspective of Brand Engagement via Social Media
Highly recommended, Engagementdb is a very interesting resource, even for smaller companies who are interested in social media brand engagement. I especially recommend their excellent FREE PDF Report.
It’s nice to see “engagement” made measureable at the highest level. Clearly, relationship/engagement is at least as important (and probably more important) than simply the gross number of “eyeballs”/visitors. The focus on these kinds of results is shifting appropriately from volume or quantity of “hits” to quality of engagement (at minimum, some kind of “conversion”). Are you tuned in to your organization’s quality of engagement? Click here to check it out.
Fast-paced Video Illuminating ROI for Social Media
Despite the annoying music, this video offers useful content if you still doubt the business-savvy economic value–in the vernacular, ROI (return on investment)–available from investing your time INTELLIGENTLY in social media.
A Peak Behind the Curtain of a Major Brand’s Social Media Command Center (VIDEO)
More mainstream social media… pretty cool music VIDEO too promoting Gatorade’s social media team, er, I mean “COMMAND CENTER”! Can your sports drink do this? Visit Gatorade’s Command Center to see more.
“It’s about the PEOPLE, silly.”
Via Seth Godin. As a business owner, I know that there is nothing more important than the highly capable, talented members of my team. Read valuable insights & perspective.
“Every company is now a media company.”
A great reminder, via Adam Ostrow & John Battelle
Great Graphics, Visual View of Social Media Today
You gotta love good Infographics. Especially when they tell a story. In this case, big companies are adopting social media. More are using Facebook and Twitter than blogs, but it’s a big majority who are involved. See what these charts tell you.
Influence vs Fame
I’d call it “Influence vs Eyeballs” but being clear about what it means to develop influence in today’s social media world makes this short ProBlogger piece well worth reading, IMHO. And in a related short blog post, Seth Godin reminds us that “If all you are doing is increasing number of digital spectators, you are unlikely to earn the conversion that you deserve.” Read more about “Fans, Participants and Spectators.”
Stay tuned and please comment and send feedback. Thanks!
Tags: social media, social media marketing
Posted in blogging, branding, e-marketing, facebook, internet marketing, online video, small biz e-biz, social media marketing, youtube | 2 Comments »
Free Internet Marketing Webinar for Businesses, May 27 at 11AM PT
Friday, May 14th, 2010
If you are new to Internet marketing, we want to help you get up to speed, for free.
Jon has given his one-hour workshop, “What Every Business Should Know About Internet Marketing” in locations from Kona, Hawaii to Silicon Valley (as you can see in the video clip on our web page). Now, for the first time, it’s being offered free via the Internet, Thursday, May 27th at 11:00AM PT / 2:00PM ET. Click here to register now >>
This useful and informative webinar includes a complete overview of the three main areas of Internet marketing, including:
- The “Super Market-Trends” that have radically leveled the marketing playing field

- The two essential strategies upon which all successful internet marketing campaigns are based
- The three main types of internet marketing: search engine optimization (SEO), pay-per-click search engine advertising (PPC) and social media marketing (SMM)
- A comparative analysis of the time requirements for implementation, the kinds and quality of results, and the cost-per-lead that is derived from each main category
- Valuable tips, tricks and resources that are based on real world experience
Why are we producing this event for free?
- Jon LOVES to share information and people love learning this material. It’s important!
- It helps to expose the expertise that makes ComBridges such a valuable marketing partner.
- This is a “free sample” of things to come. We are working on a new educational website to be called “New Marketing University” that will have many more programs. We hope you’ll like this program enough to become interested in more. To learn more, please register now.
Mark your calendars for Thursday, May 27th at 11:00AM PT / 2:00PM ET. We hope to see you there.
>> Please Click Here to Register Now <<
It takes just 30 seconds, really! And, even if you can’t make it live, by registering you will make sure that you get the link to the free recorded version.
Or view our 1-page PDF with the generic course description below . . .
What Every Business-Onesheet 03.25.10
Posted in blogging, e-business, e-marketing, internet marketing, motivational, search engine optimization, search marketing, social media marketing, technology, twitter, Video Web | 1 Comment »
Get a Grip on Internet Marketing: It’s a Process
Wednesday, February 24th, 2010
(This commentary originally appeared in the Feb-March edition of ComBridges’ “It’s a Wonderful Web” e-newsletter.)
Many people think of Internet marketing as a “thing” or an event. It’s not. It’s a process… an adventure even.
Yes, of course, this process requires the generation of content. Whether your content is just what you say on your site, or if you get more vocal by writing blog posts, publishing e-newsletters (like this one), and/or tweeting on Twitter, there are things to do. But, what surprises us is not that people (including us sometimes) lack the discipline to write on a regular basis. What’s surprising is how short-sighted many people frequently are about the process.
What’s amazing about Internet marketing is the kinds of real world, actionable feedback that it makes available, for the first time. From the beginning of the web and e-commerce, we’ve loved the phrase “launch and learn.” Your website and all the associated opportunities to communicate with your consituencies is a low risk learning lab packed with valuable information, if you use it.
It works when you work it, but…
How many of you have Google Analytics (or some other analytics system) installed on your website, but fail to review those analytics on a regular basis? And as long as we mentioned “adventure,” how many of you actually go the extra step of testing new ideas, learning from the results, and then making appropriate adjustments? We’re guessing not many.
This is why ComBridges’ Internet marketing agreements now routinely include regular monthly coaching and consulting sessions as well as service deliverables. That way our work together can include monthly analytic reviews & recommendations as well as follow through on previous initiatives.
Internet marketing is a process, and we’d love to help you make yours more productive. Please contact us for more details.
Tags: internet marketing, social media marketing, web analytics
Posted in blogging, internet marketing, search engine optimization, social media marketing | 11 Comments »
Am I Your Go-To Guy? (a self-awakening)
Monday, January 18th, 2010
One advantage of having a coach who is also a client is that her testimonials not only flatter me, they make me think.
Here’s what Christy Strauch, author of Passion, Plan, Profit: Twelve Simple Steps to Convert Your Passion into a Solid Business, said about me and my work:
I think Jon knows better than anyone how to help businesses use the Internet as a powerful marketing tool. Wherever you are in the process of developing your Internet presence, Jon can tell you exactly what you should do next. He will enable you to take advantage of the latest (sometimes bewildering) array of tools, from blogs to Twitter, from Facebook and LinkedIn to YouTube videos. From my experience, Jon is the guy to call if you want to market your business more effectively; and, as a bonus, because of his openness, you will learn from a real visionary every step of the way.
What stopped me in my tracks about this statement was the “Jon knows better than anyone.” It’s a strong statement, and when it came on the heels of another flattering statement by another client, Rick Weinstein of Life Insurance Services for Charitable Giving, I had to self-reflect further:
The go-to point player for the Cleveland Cavs is LeBron James. Simply stated, Jon Leland is the go-to player if you are a profit-seeking entrepreneur who wants to leverage the power of e-commerce. Better yet, Jon is a people’s person. He’s no nonsense and a master communicator. I view Jon as a life-long partner, not a vendor; and I am pleased to wholeheartedly recommend him.
LeBron James! Yikes. I was humbled and inspired at the same time. And, I’m not just tooting my own horn because together these quotes added up to a personal wake up call. Thanks to my willingness to listen to my clients, I realized that I have not been positioning myself well given the levels of my expertise and experience.
I honestly know that I am able to be that “go-to guy.” I am so much more than just a website designer/developer. I am someone who can tell virtually any client of any size company what they should be doing next with regard to their web presence and their internet marketing. But, unfortunately, up to now (at least recently), that is not how I’ve been telling my story. Hello? Mr. Leland calling Mr. Leland. Wake up!
So, yes, we do websites, but I also want you to know that these days we’ve evolved ourselves into WordPress experts. As a result, we offer a carefully evolved approach to using WordPress as a CMS (content management system). We’re calling this custom “cocktail” of plug-ins and configurations, “We Do WordPress Right!” But most people, even some of our clients, don’t know that yet.
Furthermore, we have initiated a brand new set of internet marketing packages which include support for blogging and social media marketing. (Please contact us to receive a confidential copy of these offerings and get the “go-to guy” on your virtual team.
)
I’m done with just being a website designer who also does internet marketing. It’s time for me to re-own my expertise as someone who has honestly been on the cutting edge of new media all the way back to the early ’70′s—before the term “new media” was invented—when founding a narrowcast radio network was “new media.” (Read more about the other new media/new marketing innovations I’ve been involved with for literally decades in my online bio.)
I hope my “self-awakening” is inspiring to you as well. Have you been under-selling yourself? What story should you be telling about yourself that you have not been telling?
And, of course, if I can be your “go-to guy” that helps you build a truly successful web presence, I’d be delighted.
My apologies for the shameless self-promotion, but I needed to say this “out loud.” Thanks for listening.
Tags: expert, internet marketing, website design, WordPress
Posted in blogging, e-marketing, internet marketing, social media marketing, web design, WordPress | 12 Comments »
So Busted by ProBlogger for my Blogging “Vices”
Tuesday, November 24th, 2009
I’m sure you all have had the experience where someone speaking publicly seems to be speaking directly to you, right? Well, it just happened to me with a YouTube video by the widely-respected Darren Rowse, better known as ProBlogger because of his widely read blog, ProBlogger.net
I guess the video below is pretty self-explanatory; but just to be clear, I feel busted because what he says applies directly to me… in spades. Fundamentally, I feel challenged to get all of the high-quality information that I want to share out of my head and to make the time to put it on the web. I’ve even named this challenge getting info “from my head to the web.” I sincerely feel that I have a lot to offer you, dear readers. Having said that, based on Darren’s video advice, I’m completely guilty “as charged” for getting distracted, losing focus, doing more research, browsing more websites and so forth, rather than posting to my blogs.
So, call it an early New Year’s resolution if you like, but whatever you call it, I am hearby declaring my heartfelt intention, starting with this post inspired by the video below, to start posting at least twice a week starting this week, and starting early next year, I’m planning to post a new video clip once a week. Your support and encouragement in any form will be appreciated; and meanwhile, check out Darren’s coaching in the video below. You too might be guilty of one or more of the “Blogging Vices” mentioned in this “Public Service Announcement for Bloggers.” Like they used to say on Hill Street Blues, “Be careful out there!”
Ignore this code: M2ZB87UPVQTX it’s just something Technorati asked me to do as part of their verification process.
Posted in blogging | 2 Comments »
Leading with Value: The Currency of New Marketing
Monday, October 19th, 2009
In my keynotes and workshops on internet marketing (which I am hereby referring to as “new marketing”), one of my key concepts is “leading with value.” For me, a key part of business in general is creating (and maintaining) relationships. Of course, business is about much more than just making money. But, in this culture, that’s easy to forget. My real bottom line is the fact that the quality of the relationships that I have created via my business are perhaps the greatest source of satisfaction that I have in my work (right up there with the creative satisfaction and opportunity to make a difference).
For this reason, I am particularly enthusiastic about the authentic aspects of social media that literally depend upon “leading with value.” Social media is about networking, which to me means “virtually meeting” new, interesting people and learning new things from them. And, likewise, being able to easily share what I consider to be valuable information with as many people as possible. I love that. I enjoy it so much that sometimes I even think, “I was born for social media” …and I’m not even a social media “big shot.”
So along these lines, I simply want to start my Monday morning by sharing a couple of insightful blog posts that to me do a great job of underscoring some important aspects of our new media world. Hopefully, they will provide sparks for you as they have for me, so we can all go out and (like the Beatles said) “make it better”:
- Focusing on Value: How I’m Changing How I Use Twitter
This is one of the most substantive blog posts I’ve read in some time, and I especially like it because it addresses, in a very real and pragmatic way, how best to deal with Twitter users who spam. Bottom line, don’t auto-follow everyone back; and most importantly, un-follow all those affiliate marketers who are only trying to “capture” your dollars.
- The Five Essential Pillars of a Social Media Campaign
This list of values provide a foundation for social media relationship building that are, as the author says, “essential.” They include “generosity” which is very close to my “Leading with Value” concept.
- ABC-TV News on “Marketing with Meaning”
Yes, marketing executives are actually writing books on how marketing campaigns are more effective when they have MEANING. What a concept! Nice to see it being covered in the so-called mainstream media.
Enjoy! And keep having fun out there.
Posted in blogging, e-marketing, internet marketing, social media marketing, twitter | 3 Comments »
The Power of the Blog
Monday, October 12th, 2009
Even though blogging is currently a very big buzz… a “buzz word du jour” even, I still think it widely misunderstood. So, what’s The Big Idea?
First of all, your blog is your home base. If you’re doing social media marketing, it’s the center of your virtual storm. Your Twitter, Facebook and other social media posts all link back to your blog.
Perhaps even more importantly, your blog is where you find your voice. It’s a real world exercise in speaking your truth and finding your value, making your offering. It’s not a new marketing trick. It’s actually the heart of authentic, transparent, 21st Century marketing.
But don’t take my word for it. Here’s an awesome video clip featuring two true marketing “gurus.” Don’t be fooled, this video is less than 2 minutes long, but you may not hear a more important message this week (or month? or year?) So maybe you’ll want to watch it more than once? You probably know the speakers. Seth Godin who has written some of the most creative as well as best-selling internet marketing books ever (in fact he coined the term “permission marketing”) and Tom Peters of “In Search of Excellence” and so many other best sellers. Listen carefully. These guys not only really know what works, they are sharing what’s most essential to them… and apparently that’s blogging!
Posted in blogging, internet marketing, social media marketing | 2 Comments »
WordPress Websites Under Attack
Friday, September 4th, 2009
I’m glad to see the comments on the post below about the maintenance and other issues involved in running a WordPress website. Unfortunately, just now, these challenges have increased as a result of idiot hackers who are violating WordPress websites to insert “black hat” permalinks. How lame and what a nuisance, and more evidence of my old saying, “It’s always more complicated than you think it is.”
If you are responsible for a WordPress website, heads up and here’s a good article with links to other useful articles: “Old WordPress Versions Under Attack” by Lorelle on WordPress. More useful information is in Andy Sowards post.
We were working on service level agreements this week that we plan to propose to our ComBridges clients in order to cover this kind of maintenance service. In the meantime, if you are a ComBridges client, we’ll let you know if your site is in need of service and any additional costs that may be involved.
Thanks for spreading the word (Twitter, Facebook, etc.) so that everyone becomes aware of this issue as quickly as possible.
And putting this aside, Happy Labor Day weekend to you all!
Tags: WordPress
Posted in blogging, WordPress | 1 Comment »
The Truth About WordPress
Friday, August 21st, 2009
by Sallie Goetsch of the Podcast Asylum and Jon Leland of ComBridges
Recently, in a WordPress group on LinkedIn, the question was asked “Is WordPress the answer to all our prayers?” The writer was extending the conversation about his own blog post which objected vehemently to crazy claims that complete novices could build “killer websites” in minutes if they just used WordPress. It seems that the world of technology is filled with these kinds of false promises and unrealistic expectations.
For those of us who have hand-coded HTML back before tools like Dreamweaver were invented, and who have experimented and had learning experiences with creating web pages in a wide variety of ways, WordPress is an important new platform for website development. Compared to anything we’ve seen before, WordPress is amazingly simple and intuitive, especially given its array of powerful features. It lets you change your design without affecting your content, it has great built-in SEO (search engine optimization) features, and it’s free.
WordPress also has advantages over competing website publishing systems like Drupal and Joomla. For one thing, you can use easy offline editors (like Windows Live Writer and Ecto) to update content on WordPress sites. WordPress also began as a blogging platform, and as a result, it’s “natural” for WordPress websites to include blogs. For many website designers, even those who have never learned Java, never learned Flash, never learned PHP, and don’t know a single programming language, WordPress does answer many prayers.
But, that’s very different from saying that anyone can use WordPress to design and implement a sophisticated website. If you try to take advantage of WordPress’ full capabilities as a content management system without knowing anything about HTML, CSS, or PHP — or about WordPress itself — you are simply asking for trouble. Yes, you can set up a basic blog using WordPress.com without knowing much, but to really make WordPress (or any other new software) sit up and do tricks, you have to put some time into learning how to use it. (More advanced users download WordPress from WordPress.org. The supply of tricks available at WordPress.com is limited.)
When you think about it, most people only know how to use the most basic features of the software that they use every day. They treat Microsoft Word like a glorified typewriter and don’t even know most of its tools and options exist, much less how to use them. They pay hundreds of dollars for Photoshop and only use the functions they could have gotten for free with Picasa. (Photoshop is so sophisticated that even advanced users can spend hours studying DVD tutorials to learn new things.)
So why should WordPress be any different? It’s not, but people get excited and apparently WordPress’ many benefits give birth to irrationally exuberant expectations. Either that, or there are some people out there who think that because WordPress is easy for them, it must seem that easy to everyone else.
For example, if you hear that there are 5,000 free plugins that extend WordPress’ platform, and hundreds of free themes in the theme repository, shouldn’t you expect that just looking through them and testing them to see which ones would be best for you might take quite some time? And then there’s the fact that new versions of WordPress come out a lot more often than new versions of Photoshop. So you have to stay up to date, by doing things like attending meetups and Wordcamps, reading blogs, watching videos, listening to podcasts, or even reading books. (There are several good books on WordPress, but it is hard for print books to keep up with the rapid developments in the platform and its plugins.)
Because WordPress is a web-based platform, it’s much easier for geographically dispersed teams to collaborate on websites. But due to its popularity, WordPress sites are also open to server hacks and blog spam attacks–as ComBridges discovered first hand recently.
While it doesn’t necessarily take a programmer to learn WordPress, if you want to create a sophisticated WordPress site, skills like PHP will come in handy. And, if you want to learn your way around, study the WordPress Codex and be sure to allow some time to learn important fundamentals such as, for example, which plugins make it easier to use WordPress as a CMS (content management system). For professional website developers like us, that’s part of our job.
Even though WordPress is easy enough for Sallie’s hairdresser to update, Sallie was the one to create the site, and had to provide more than one tutorial on posting to the blog and editing pages.
WordPress deserves to be praised for many reasons, but exaggerated claims about its ease of use for the complete novice does everyone a disservice. Let’s practice a little expectation management, people.
Posted in blogging, e-business, online applications, web design, WordPress | 5 Comments »
Still Think Social Media is a Fad? Then Watch This Now.
Friday, August 14th, 2009
Don’t view this in your face presentation at your own risk. It’s packed with provocative stats, presented in rapid fire fashion, to make the case for Social Media as much more than a fad, but rather a real people-powered media revolution. Dare to disagree?
Posted in blogging, internet marketing, social media marketing | 1 Comment »







