You Taught Me Well! Valuable Insights from Our Services Survey

First, I read a little ebook called “The Audience Revolution: The Smarter Way to Build a Business, Make a Difference, and Change the World” by Danny Iny. This ebook inspired me to get in closer touch with you, my dear readers, tribe members, followers, and clients.

Services Survey welcome pageSecond, I created a ComBridges Services Survey in order to ask those of you who follow me on social media and/or subscribe to my ComBridges “It’s a Wonderful Web” enewsletter, “How I can serve you better?”.

I’m glad I did because what I learned is extremely valuable!

So, now, here I am sharing those learnings with you and saying a HUGE THANK YOU to everyone who participated. You made a big difference. Please allow me to explain…

A Path to a Bigger Difference

I stated on the survey’s welcome page (shown to the right):

“I don’t want to make more noise.
I want to make a bigger difference…
to YOU.”

And I meant it. Even better, it worked. Here are three of the most valuable things I learned:

1. “Online Marketing Mentor” Describes Me Better

The funny thing is that “Online Marketing Mentor” was not something that I was even considering calling myself before I did this survey. JL personnas survey resultUntil last week, I was fond of calling myself a “Humanistic Marketing Wizard.” It was fun while it lasted.

On the marketing consulting side of things, my friend Marty Perlmutter says that I am a “Chief Strategy Officer” (CSO) and I used that to craft my CSO-to-Go offer.

For my more spiritual work, I enjoy calling myself “The Ambassador of Ease.” And so forth.

When I was writing the survey and crafting that question, the idea of “Online Marketing Mentor” just sprang to mind, perhaps because of the group mentoring program, The New Media New Marketing Playground that I ran last winter. It sounded good, so I just casually included it. As you can see from the results image, it’s a clear winner.

Now, with 20-20 hindsight I can see that it’s a much clearer description of what I like to do.

After all, I’m collaborative by nature. So, this descriptor reminded me of what I wrote in a blog post in January about why I like being a small business mentor rather than a “consultant.” It works. I’ve already started changing my social media profiles to reflect this new title.

And, “online marketing mentor” also reflects another important pivot that is already underway in my business. People like the idea of Done-WITH-You Services.

2. It’s More Fun & More Productive When We Create TOGETHER

Recently, I began offering a “1-to-1 Get-It-Done” collaborative website design process using Squarespace. Done WITH You Survey ResultsThis was my first experiences of offering a Done-With-You service. It’s been a great experience. It’s more fun and far more efficient for you and for me. Clients have been very pleased. (For example, there are two raving client testimonials in this blog post about the first two Squarespace websites that I produced this way last October.)

So, I was not very surprised when 75% of responders to the survey said they prefer an approach to our services that is either Done-With-You or a combination of Done-With-You and Done-For-You; but I have to say that this is a very valuable encouragement or nudge for me to keep moving in this direction. And, it was an eye-opener to see Done-For-You coming in dead last with only 10%.

3. You Reminded Me That I’ve Been Neglecting LinkedIn

LinkedIn social media prefs surveyAs I told the people in my New Media New Marketing Playground, LinkedIn is the best social media network for B2B (business-to-business) companies. But, to be honest, I haven’t really been walking my talk in that regard.

Now, thanks to the feedback from the survey, it’s clear that I need to be spending more time there. For my people, LinkedIn is a clear second social media preference (after the obvious social media networking leader, Facebook).

And, there were other important results like your preference for “Insights, Resources and Trends” as the kind of information sharing you value most (with “Spirituality in General” coming in a surprising second), and for “Videos or Webinars” as the ways for me to share content online that you find most useful and appealing, among other things.

If you’d like to see more of exactly what the respondents had to say, please click here to view the completely updated results of our survey.

And there’s more!

Beyond all this seriously actionable data, taking steps directed by you, my peeps, tribe, and clients, has also given me new motivation. I feel like I’m learning to build my business in a way that’s more aligned with what people actually need and want. What a concept! 😉

The Audience Revolution is a Seriously Fresh New Mindset

audience rev coverFor this last piece of learning above, I really want to thank Danny Iny for the inspiration of his little book, “The Audience Revolution.” The Audience Revolution is a simple concept that’s really common sense; but one that is very rarely practiced.

Putting the audience first, rather than leading with a product or service that you think they might want is actually kind of radical. I feel like I’ve made a positive step in a very positive direction thanks to the clarity of this book. Further, I appreciate the simplicity of his focus and the fact that he focuses on something that, as I hope you can see from this blog post, can really make a difference.

I Love the TypeForm Survey App

And finally, (in part because you told me you like to learn about new tools and resources) this experiment convinced me that I’ve found an online application for surveys that I love. I was attracted to TypeForm because of the elegance and openness of their designs, but I had never used it before.

Now I’m sold.

Not does it look good, but it’s easy to use, very flexible and has all of the functionalities I could ask for. I really like the variable ways that you can structure questions and the notifications. And, the reports are as elegant as the design templates. For example, here’s a link to a public view of all the results (note, more people have completed the survey since I did the screen grabs above).

There’s lots more for me to explore using TypeForm, for example their Stripe e-commerce and Google Spreadsheet integrations. I look forward to getting to know it better.

All-in-all, this was a very useful experiment and I couldn’t have done it without you! 😉

Thanks again.

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Thanks in part to all the blog comment spammers, comments are turned off on this blog (at least for now). However, PLEASE, I would LOVE to hear from you, including any comments, criticisms, suggestions or whatever, via any of the social networks linked at the very top of this page. Thanks.[/alert]

Have More Marketing Ease, Fun & Authenticity Whenever You Want With This On-Demand Webinar Video

The Humanistic Marketing Revolution continues…
Last December, I presented a 45-minute video webinar called Step Up to the Gifts of Ease, Fun & Authenticity: Discover the Catalysts That Will Inspire New Momentum for Your New Marketing and it helped my define this new approach that I am calling Humanistic Marketing and I want to make this presentation available to you so that you can learn from it at your convenience.

That’s why I am now making the video recording of this webinar available as an on-demand digital product so that you can watch it anywhere, anytime you want. And, because I want to spread my teachings as widely as possible, I am also including with any purchase of this recording (only $9.97) a complete formatted PDF of my book, Internet Marketing: 8 Key Concepts Every Business MUST Know which has received 13 five-star reviews on Amazon. Please click here to learn more about this on-demand video webinar.

How Did I Put This Product Together?
For those of you who may be interested in how I put together this offer, technologically speaking… I produced the original video using Google Hangouts combining myself on-camera “live” intercut in real time with an Apple Keynote slide presentation. The video recording of this session was archived as a private, “Unlisted” YouTube link. In order to sell that video recording to you, I’ve embedded this link into a PDF document along with other value-added information, and I’m selling that document as a digital download that includes access to the video (along with the PDF of my book) via the innovative Selz.com platform that, for example, provides the order widget below. Pretty cool, eh? 😉

I hope you enjoy this video webinar and my book. I look forward to any feedback that you may have.


Buy Now or Click to Learn More

“It’s a Wonderful Web” 2013!

cb-ipadThe first edition of our “It’s a Wonderful Web” e-newsletter for 2013 is out. It includes the following articles:

  • 2013: The Year of Anything is Possible
  • Special Offers!
  • Free 1-Hour Audio: Web Radio Interview
  • Luscious Links

If you’re not already a subscriber, click here to read it online.

Holidays “Wonderful Web” ENews!

The holiday edition of our “It’s a Wonderful Web” enewsletter is out. It includes the following:

  • 12 Five-Star Amazon Reviews!
  • NewMarU Will Be Reignited
  • Luscious Links:
    • MarketingProfs’ provocative, informative, free white paper
    • Video views of some of the coolest “video cribs” anywhere
    • Get a grip on how fast things are changing

If you’re not already a subscriber, click here to read it online.

 

Just Announced: My New Online Course on Internet Marketing

I’m thrilled to announce a brand new online course as part of our NewMarU.com start up:

Start with a Solid Foundation: 
Building on the 8 Key Concepts of Sustainable Online Marketing

There will be four one-hour state-of-the-art online sessions, all within a two week period. Here’s the dates

  • Tuesday Nov. 6th
  • Thursday Nov. 8th
  • Tuesday, Nov. 13th
  • Friday, Nov. 16th

All at Noon PT, 3pm ET (9am next day in NZ)

Helping people to do Internet marketing right is why I wrote my new book, Internet Marketing: 8 Key Concepts Every Business MUST Know.

NOTE: This will be a small group. There will be time for you to get your questions answered personally, and I will also give you direct feedback on your progress and step-by-step accomplishments as you grow your own online presence.

Each one-hour sessions will have a specific area of focus:

  • Session 1: Know Your Fundamentals
  • Session 2: Choose Your Building Blocks
  • Session 3: Be Your Best By Using Best Practices
  • Session 4: Marketing Fueled by Your Own Sustainable Energy

Please click here to learn more! And please let me know if you have any questions whatsoever. I’d love to see you there.

Wishing you every success,

Jon

Latest Review of Our New Internet Marketing Book is Awesome

We are thrilled with this new review on BlogCritic.org of Jon’s new book, Internet Marketing: 8 Key Concepts Every Business MUST Know.” Among other clear and articulate nuggets, Tara Hornor says:

“The author, Jon Leland lays out a systematic approach to marketing that both encompasses a strategic vision for authenticity married with practical, functional tactics.”

Internet Marketing is a short read at about 85 pages, but you’ll find that every page is packed with powerful information. It’s a distilled version that could be hundreds of pages if Leland wanted to fill the book with fluff. Instead, he provides a very refined and focused piece that is brimming with uniquely centered and balanced approaches to both big picture strategy and down-to-earth tactics for Internet marketing.”

We are grateful. She got it! 🙂

Read the full book review

Learn more about the book

Order Now from Amazon in Paperback or Kindle Edition

Radio Interview: Listen Now to Better Understand the New Marketing Landscape

I was delighted to be interviewed by my friends at the Hoffman Institute Foundation on their Hoffman Connection Internet radio program hosted by VoiceAmerica. It was fortuitous and synchronistic that the interview was scheduled (as it turns out) on September 11th, just one day after my new book, “Internet Marketing: 8 Key Concepts Every Business MUST Know” went live on Amazon (and on what would have been my mother’s 99th birthday.)

The energy was sparkling, it seemed to me, over the course of this hour-long program. With interviewers Hoffman Institute co-founder, Raz Ingrasci, and Hoffman teacher and psychotherapist, Ed McClune, we explored some of the main ideas in my “8 Concepts” including the role of authenticity in marketing (not an oxymoron), the different types of Internet marketing (SEO, PPC and social media), what makes New Marketing different from Old Marketing, how I decided to self-publish the book, and much more.

I hope you enjoy this free audio program and I sincerely look forward to your feedback. Thanks for listening!

Just click below to listen now, and feel free to use the share link as well! 😉

New Internet Marketing Book is Out + Radio Interview Tomorrow/Tuesday

New Book: Your Primer on Internet Marketing
This is a special day. My new book, “Internet Marketing: 8 Key Concepts Every Business MUST Know,” which has been in the works literally for years, is available as of TODAY on Amazon.com, in both a Kindle and a full-color print editions:

Kindle   +   Full-Color Print
 

The back cover reads:

Welcome to the most practical and concise introduction to Internet marketing available.

This book’s top-level conceptual overview opens a whole new world of online opportunities for both those who are just getting started as well as those who may be struggling to find traction. After clarifying the inefficiencies of Old Marketing, “Internet Marketing: 8 Key Concepts Every Business MUST Know” illuminates the fundamentals of New Marketing with clarity, the author’s palpable enthusiasm and even a bit of humor.

Enjoy the ride. The toothpaste is not going back into the tube. New Marketing is here to stay and because it will continue to evolve rapidly, the sooner you get involved the better.

Internet Radio Interview on Tuesday (and On-Demand)
To kick off the book launch, I’m psyched about being on the Hoffman Institute’s Internet radio show this Tuesday at 4pm PT. We’ll talk about my new book, “Internet Marketing: 8 Key Concepts Every Business MUST Know,” authenticity in marketing (not an oxymoron), and give away free copies of the book.

What Everyone Should Know About Their Online Presence Radio Webcast
Date & Time: September 11, 2012, 4:00pm PT
Where: via webcast at http://www.hoffmaninstitute.org/radio-show/ (click this link to listen anytime via their archives)
Guest: Jon Leland
Interviewers: Raz Ingrasci & Ed McClune
Program Description: In this age of social media and connectivity, you may be wondering just what exactly your image looks like in cyberspace. And if you are, it is a critical question to ask. This week on the Hoffman Connection find out everything you’ve ever wanted to know and SHOULD know about your online presence. Jon Leland, Social Media and Marketing guru joins us to share tips, facts and the latest need-to-know information on how to put yourself out there!

Hope you can join us.

If you have a blog and would like a guest post excerpt from the book, or would like to do your own interview, please let me know!

Luscious Links – Catching Up with the Goodness

I come across so much useful information in any given week that I’ve taken to these “Luscious Links” blog posts to try to share with you some of the best of the best that I find. Does this format work for you? Please let me know.

Google’s Focus on Quality and the PostRank Acquisition
This is an excellent & useful post from SitePoint clarifies the changing state of SEO & social media marketing. My take aways: 1. quality content rules 2. social media really does matter. 3. It’s the conversations, connections & relationships that matter most. Are you listening?

Why is Authenticity a Crucial Component of Internet Marketing?
As I’m re-grouping for the “next generation” re-invention of NewMarU.com, I was discussing with a friend, this ten-minute edited video conversation (linked above) with Robert Rabbin that came out of NewMarU’s first “guest” webinar. I LOVE what we said here and would really like more people to hear it. I sincerely believe that this is important information/perspective re marketing in the age of social media.

3 Smart Strategies for Book Promotion
Here are just a few smart ways that authors can promote their books with social media and PR. Practical steps any author can use for book marketing via SlideShare.

The “Talk Radio” Approach to Effective Email Marketing
I like the way that this CopyBlogger article underscores my core value that “it’s got to be fun.” Yes! In content marketing et al, FUN makes all the difference. Don’t you agree?

12 Awesome Facebook Stats, Charts & Graphs
Are you taking Facebook seriously as a marketing channel? If not, maybe you should check out these 12 stats via a nifty little Hubspot SlideShare presentation…

Learn How Your Website Can Be The Center Of Social Network Attention
My recent video comments on TheTVNews re social media marketing and a new solution that lets more active brands aggregate various social media conversations onto their website so it’s more of a “home base.”

How to Combine SEO and Social Media for Maximum Impact with Lee Odden
This is a good overview video interview that covers something I’ve been talking about a lot lately. It’s very important to understand the relationship between social media, SEO and content creation in order to produce effective marketing in today’s online environment. This is a valuable 5 minutes, IMHO.

Your feedback is encouraged. I’d love to hear any comments you may have.

Follow the Data | How Netflix, Amazon & Warner Bros Are Pointing the Way

As I was preparing this week’s New Media / New Marketing report for TheTVNews.tv, my good friend, Nick DeMartino sent me a very timely reference with his post, Can Data Save the (Hollywood) Studios in the Age of Social Media?

As I produced that segment (embedded below) and continued following the news, an immediate theme emerged: The power of data mining as perhaps THE major way big websites like Amazon and Netflix (and now Warner Brothers) gain leverage, and how it motivates major initiatives—including the casting of major TV series. Of course, this same power of customer data is also in the background of the major battle between Google and Facebook! Certainly at the top of the market, user data is the ultimate weapon and differentiator. Here are a few very current examples.

First, Nick’s post led me to recognize Warner Brothers as a new Hollywood studio leader in social media marketing. As you can see in the video which is embedded at the bottom of this post, I not only connect Warner—who is the producer of “Two and a Half Men”—with the casting of Ashton Kutcher, but with their recent Flixster acquisition (see Nick’s post) and with Warner’s innovative move renting movies via Facebook.(Flixster, btw, is my favorite iPhone/iPad movie app. I’ve even posted reviews there.)

Then, in today’s news came the announcement of a major new move by Amazon.com. The power of data mining, their extensive knowledge of customer data, and their knowledge of customer behavior is clearly a big part of the leverage that has motivated Amazon to join the “big leagues” of book publishing.

Finally, my favorite example of using the power of customer data is the Netflix recommendation engine, which certainly is part of what motivated them to license their first original TV production via their House of Cards deal. Along those lines, I think everyone can benefit from listening to Netflix CEO Reed Hastings on Charlie Rose to learn more about how they think.

Below is my new video analyzing Twitter’s impact on the casting of Ashton Kutcher a.k.a. @aplusk in his new role on “Two And A Half Men,” including those Warner Bros tie-ins mentioned above.

As always, I will be very grateful for any “likes” of this video and/or any comments on this blog or on YouTube. I look forward to your feedback. And, whatever you do, be sure to Follow the Data (and if you need help doing that via your own website analytics or Internet marketing campaign, please don’t hesitate to ask). 😉