IT ALL STARTED ON INAUGURATION DAY…
I traveled from San Francisco to Washington, D.C. to protest during Trump’s inauguration and to be part of the Women’s March on Washington. I did a number of Facebook Live webcasts and the response blew my mind. One of the videos in that series (the second one below) has had well over 4,000 “views.”
How did that happen?
I got “high” with some help from my friends. Well, one friend in particular, Jeffrey Grimshaw who used a technique called “social bookmarking” that he learned from me. Go figure. 😉
Here’s our conversation recorded using Zoom Webinar and webcast via Facebook Live:
Here’s the Facebook Live video from the Mall in Washington, D.C. immediately after Trump’s Inauguration:
I’ll share more soon. For now here are two significant outcomes from this experiment:
- There’s been so much enthusiasm for social media action in response to Trump, including two different requests for educational programs about “Social Media for Social Action” that I’ve created a quickie website that includes those two course descriptions. Please contact me if you’re interested in a course like this in some form, in some place, or virtually.
- I’m doubling down on “Social Video.” It is going to become a major focus, including in some form on my Patreon channel (hint: this channel/community/tribe is a place where you can support my work if you are so moved.)
Much more to come. Stay tuned.
It’s a New Year, and the online marketing landscape is ever-changing. So I took to the video “airwaves” to share what I think are the six most important areas where your efforts online can bear meaningful “fruit.” Watch now:
I am putting the full text of this video below for your convenience. If you’re interested in considering being part of my Tribe, my Patreon channel is now live here: http://www.patreon.com/jonleland
My Recommendations: Six Online Marketing Priorities for 2017
Happy New Year everybody, and welcome to a brand new year of online marketing. My name is Jon Leland and I’m an online marketing mentor and strategist, and I’m committed to your success online. I’ve got six priorities that are my priorities and they might well be yours for the new year. Let’s get to them.
I have to tell you that this has not been my strong suit in the past, but everybody says that this is what you have to do, and I couldn’t agree more. I’m going to be walking my talk this year to be consistent, to do weekly videos, to do regular blog posts and to continue a strong online social presence. Without consistency it’s too hit and miss and you don’t establish a real connection with your audience. That really is a key priority.
#2: Intimacy vis Mobile
We all know that websites need to be mobile-friendly these days, and responsive design has been a main thing for a number of years, but I’m saying you need to be more than mobile-friendly, you need to be intimate. What I mean by that is really thinking about the mobile experience as a primary factor, not just to have Google rank you better but because more than half your visitors are now visiting on some kind of mobile device, and your experience, what you’re communicating and how you’re communicating in a mobile environment, is really a primary factor in how you’re connecting with your audience. Get it together in mobile. Get your website truly mobile-friendly in you could say an intimate kind of way.
#3: Video Proliferation
I’m sure that you’re aware that Facebook Live has become a big thing, but I’m surprised how many people think that online video is still just YouTube. You need to upload your videos native to Facebook, run-and-gun videos on Instagram. Video is everywhere, and not just at the top of the funnel either. It’s frequently thought of just as something that you attract people into your funnel, but at every stage of the funnel you really want to have video be there and create this kind of one-to-one, eyeball-to-eyeball connection that’s possible with video. Think about video through your entire funnel. Think about video on every platform, and do it more often, the way I’m starting to do now.
#4: Be Agile
With mobile technologies, with the ability to shoot video on a smartphone, you can do video anywhere, anytime. I also mean be agile with your websites. I’m doing more and more Squarespace websites because I can do them quickly, I can collaborate with clients, it’s far less complicated than a lot of other platforms. That kind of do things quickly, do them simply, do them well. Don’t turn them into big elaborate game-stopping productions like the way print brochures used to be, or even that websites used to be. Keep it simple, be agile, keep moving, keep creating.
$5: What Happens Next?
A lot of people talk about you get Facebook likes; what happens next? How do you actually engage? I’m thinking about it as a strategist, that conversions are really where the rubber hits the road. Not enough people think strategically in terms of that intention. How do you move from whatever you’re doing in terms of content, from whatever you’re doing in terms of being creative, move that through the channel, move that through the funnel so you truly engage, truly create authentic relationships, and at the end of the day have conversions that you can literally take to the bank?
#6: Build a Tribe
Number six is probably the closest to my heart. I really am going to be engaging with community. I’m going to be creating a Patreon channel. I’ll put that in the description in YouTube or in Facebook or wherever I upload this video ( http://www.patreon.com/jonleland ). Those of you that have heard me speak or have done any of my workshops or playshops know that the bottom line as far as I’m concerned is creating authentic, sustainable relationships. It’s not just about selling stuff, it’s about creating community, about generating a tribe. I’m trying to be as valuable as I can be for free. I want you to give me your feedback, tell me what you want to hear more of. I look forward to your comments and feedback. I hope you’ll become part of my tribe, my virtual community, and I really encourage you to build your own.
And, In Conclusion
I’m wishing you the happiest, most successful 2017 possible. May all of your marketing bear real fruit and may you keep going and keep generating and have fun every step of the way. I’ll be back with more. Thanks for watching.
Have you been seduced by promises of “get rich quick” formulas? If so, you are not alone. However, the truth of long term success is more of a “road less traveled.”
I wish I was here with a quick fix, but I’m not.
My experiences as a social media strategist and web marketing mentor tell me that if you want to make a real difference—both for our world and for your business—it’s going to take a commitment to a process, a journey involving experimentation and missteps, and perhaps most of all, a willingness to do some serious inquiry about why you are in this game in the first place.
Finding Marketing Inspiration
On my own journey to online marketing “well-being,” a couple of things have inspired me recently. They also inform the nature of the journey to meaningful, long term success.
The first inspiration came via a podcast that is also a Creative Live video. In this episode shown below, host and Creative Live founder Chase Jarvis interviews one of the true Internet marketing thought leaders, originator of the term “permission marketing” and author of 18 NYTimes best selling books, Seth Godin.
The part of this interview that jumped out at me is where Seth says at the end of the segment (15:51-21:09):
“We are living the most crowded creative universe in history… You are NOT entitled to ANY attention. You are NOT entitled to ANY leverage. BUT, if you dig ever deeper into the stuff that truly matters, you may EARN some attention.”
Ah, I love that phrase, “earning attention.” More noise, more content or even following some supposedly “magic” formula will not cut it in today’s marketplace.
Digging deeper in order to determine, over time, “the stuff that truly matters” is pretty much the only thing that will create authentic engagement.
In other words, if you’re not offering a product or service that is truly valuable and/or if your content doesn’t stand out as something exceptional, then it’s virtually impossible to be successful—no matter whose formula you follow. Even the most brilliant tips and tricks will not win you meaningful success.
Making Social Media Marketing Meaningful
The second inspiration that has uplifted me recently is the book, Get Some Headspace by Andy Puddicombe, founder of Headspace.com and the “how to learn to meditate” app with the same name.
What impressed me about this book was the way that Puddicombe talks about what it takes for people to learn meditation and develop a meditation practice. I made an immediate connection to the way people try to learn social media marketing. Just like with meditation, people often give up quickly. In both cases—learning online marketing and learning meditation—people are required to become engaged in a process, take a journey. Again, no quick fixes, no “silver bullet.”
Usefully, Puddicombe breaks this process down into three stages so that people know it’s not a “one and done” kind of thing. First, he talks about learning how to approach learning mediation. Kind of like learning how to learn, but more explicitly he encourages people to think carefully about how they want to approach this kind of learning.
Then, in a second stage, he talks about how to develop meditation as a practice, how to implement it. And finally, he pulls it all together in a third stage, which is how to integrate your learning into your long term way of living.
In the case of social media marketing, this would be analogous to learning how to integrate your blogging or your social media posts into your ongoing business practices.
As a social media mentor and strategist, it seems to me that this kind of three-stage, realistic approach makes very good sense. Especially because I see so much of what’s going on as being based on an expectation that goes something like this, “Hey, here’s a strategy (a formula etc). I’ll just sign up for this program; and before you know it, I’ll have a six figure income.”
That’s clearly bullshit, but even more than beyond those kinds of bullshit offers is the idea that we are committing to a process. It needs to become a practice. For example, Seth Godin recommends that people blog daily, and pretty much everyone says that meditation or exercise needs to be practiced regularly.
So, how do I recommend that you approach learning to do social media marketing?
I believe that ONLY with this kind of approach, will you be able to be who you truly are, communicate on a sustainable basis, and build the authentic long-term relationships that are necessary for meaningful success.
Inspired by Puddicombe’s approach, here’s my first draft of the three stages of how to develop a social media marketing practice:
- Learn How to Approach Learning Social Media & Your Messaging:
- What really matters to you?
- What meaningful value can you offer?
- How is what you are doing different and an expression of your unique gifts?
- Work with a coach or mentor to get started on the right foot, inspired by your own Authentic Voice.
- Get to Work by Experimenting Consistently So Content Creation Becomes a Practice:
- Experiment in ways that nurture and develop your Authentic Voice.
- Explore ways to enhance your value. Try blogging. Try video production. Experiment with webinars and video chats such as Facebook Live or Blab.im.
- Develop a content calendar, a schedule and stick to it. Consistency is key.
- Get feedback. Make requests of your audience for feedback via surveys. Develop a community or tribe of supporters you trust to give you useful input.
- Discovery How to Integrate Content Creation into Your Business Processes:
- Allow content creation to evolve into a team effort.
- Create alignment amongst your team—virtual or otherwise—so that your online marketing efforts are sustainable, easy and fun.
- Establish business systems, “playbooks” and processes so that the high quality of your content can be maintained and continually improved.
The Marketing Road Less Traveled
As Robert Frost famously wrote:
Two roads diverged in a wood, and I—
I took the one less traveled by,
And that has made all the difference.
My commitment is to your success, not just more money (that too), but most importantly the invaluable opportunity to make our world a better place.
May all of your success be well-earned with the icing on the cake of enjoying the journey.
I welcome and appreciate feedback via my various social media accounts. I look forward to hearing from you.
Every small business person that I know sings a similar song: “I’m overwhelmed!”
Furthermore, for most of us, whether you are an entrepreneur or founder of a small business, the “rules” seem to keep changing. These days, there’s more to having your own business than just figuring out how to make money. For example, motivation matters and the whole meaning of “marketing” has changed. And that’s just for openers…
That’s why I’m honored, delighted and (no exaggeration) super-excited to be bringing my beloved friend, the extraordinary business coach, author, and leader, Andrea J. Lee to the SF Bay Area for a one-day workshop called “The New Rules of Business and Social Media Success.” She and I will be co-presenting an uplifting, informative and highly interactive “Playshop” that will include everything from decision making and relationship building to creating online video and social media marketing. All of this will be live and in-person on Monday, January 25th from 10am – 5pm in Mill Valley. You can register here. And, I even created this special video invitation just for you 😉
Please let me know if you have any questions whatsoever.
I look forward to seeing you there!
[callout title=”The New Rules of Business and Social Media Success” button=”I Want to Learn More or Register” link=”http://www.combridges.com/event” buttoncolor=”blue” target=”_blank”]An Inspiring, Highly Interactive, Experiential Playshop: Monday, January 25th, 10am – 5pm, Mill Valley, CA, USA[/callout]
I’ve been doing social media since the beginning of social media and I’ve never had a more uplifting experience of community and connection than the one I’ve had getting to know the new video conversation platform called Blab (http://Blab.im).
Getting Started with Blab
Last Friday, I did my first regular Blab show (“[email protected]”) and it was surprisingly easy to do and successful. Word spread by social media, and we had people join in late in the show who said that they had heard buzz that we were “killing it” and that they should check it out. Unexpected delight. 😉
We had about 280 viewers who watched live at sometime during the 90 minutes we were on, a pretty steady audience of 60 or so more during the webcast; and, as of this writing, this program has now had over 308 viewers counting the Replay on Blab.im. And, as you will see below, I’ve also posted the recording to YouTube and thus the exposure continues to grow.
Those are just some of the reasons I’m excited.
Part of the reason for this success was that I was honored to have author/speaker Joel Comm (“Twitter 3.0” and other books) as my featured guest. It was Joel who first told me about Blab… Well, actually I got the info from a post of his on Facebook. Joel has become kind of Blab Ambassador. If there’s a Blab “star,” Joel would be on the short list of “nominees.”
Then, to my surprise, as the Blab progressed (may I remind you that this was a live session), I was delighted to have blogging business veteran Darren Rowse join us (see image below). Darren is better known as Pro Blogger and has been a social media marketing thought leader for years. Others who just “happened by” included social media strategist Carlos Gil and digital marketing expert Pam Brossman who both offered some really useful insights and tips (a taste of which are included below). That’s the kind of spontaneous community “happening” it was and which the Blab platform fascilitated.
A Truly Transparent Company
Another guest that contributed a lot to my first Blab show was Brittnay Metz who is a Blab spokesperson and I guess you could say evangelist. For example, she’s the one who sends out emails to the Blab members, but she also spends a fair about of time on Blab itself participating, answering questions, taking feature requests, and generally monitoring and supporting the user base.
Brittnay told us, for example, that the company was really committed to staying at only 30 employees. She also talked about the fact that Blab’s engineers are going to be developing very sophisticated video analytics.
Positive Impressions of An Emerging New Video Technology
Both from what Brittnay said and from my own experience, it’s clear that Blab is making sure that their software really works. I’ve experimented with lots of video conversation platforms, and especially considering this is an early “beta,” Blab seems extremely stable. But Blab’s biggest strength is ease of use which, of course, is a very big deal.
All you need is a Twitter account and you’re in with full participation priviledges. Blab is also totally free as they grow their user base and there are no plans for a “premium” version on the horizon. In some ways, I think Blab may be the example of the “Instagram business model.” (Instagram was acquired by Facebook for $1Billion.) I imagine that Blab is going to be acquired by a much larger company at some point, but when I asked Brittnay about this possibility, her response was a quite grounded. She said, “What makes you think we want to sell?” I left it at that.
The only significant limitations of Blab’s video implementation that I’ve found so far are that it does not work in the Mac Safari browser (because of the video format that Safari uses) andthere’s a mobile app for iOS, but not yet for Android. The best web browser for Blab is Chrome and the desktop version is more full-featured (as shown above).
Some of the features that I like most are the fact that it’s a conversation environment with four interactive video windows. It’s easy for people to come and go. The host has the ability to accept or reject “visitors” at his or her discretion, and most hosts are quite welcoming. We had people coming and going all through our program.
Powerful Twitter Integration
Blab derives its external social media power through its integration with Twitter. And that’s a big part of what makes Blab powerful as an audience or relationship-building tool. Blab engages users via Twitter with the build-in “Tell a Bird” feature that’s to the left of the video windows (on the desktop version). It’s not only a good way to share what you’re doing, but it actually demonstrates a kind of freedom to interact that is not possible on Facebook because on Twitter “friend requests” are not required in order to interact.
Chat, Recordings & More
Blab stays highly interactive as well with a very lively chat stream that runs along the right side of the four video windows.
After you host a Blab session, you get both an mp4 video file and an mp3 audio file of the recording. These files are available for you to download and can be posted anywhere (for example, on YouTube, SoundCloud, or wherever). The video recording doesn’t have the screen names nor the chat stream. You can see the difference between this version and the embed code version that’s also provide via embeds that I’ve included below.
Compared to Google Hangouts, in the production sense, Blab is less robust. For example, at this time (although Brittnay told us that this is coming at some future time), Blab lacks screen sharing. Likewise, the spiffy lower-third ID’s that are part of Hangouts are not on Blab, but you do automatically get labeled during the live sessions with your name and Blab ID (for example, mine is @joncombridges).
As a work around for the absence of lower-thirds, people have gotten into using apps like ManyCam and CamTwist Studio (Mac only) in order to put graphics into their video frame. In fact, Joel was doing was doing just that all during our program.
I also think it’s worth noting that, in some ways, Blab’s ID feature is substantially better than the lower-third Hangouts feature because it’s interactive. For example, if you like what someone is saying, you can simply click on that ID to follow them on Blab. There is also a link to their Twitter profile so you can follow or list them there as well. The Blab ID also let’s you address them directly in the live chat stream. You also can click on the lower right of any video image to give the speaker “props.” So, what Blab may lack in snazzy production features, it more than makes up for with ease of use and authentically interactive tools that enable real people to have real conversations, in real time.
What About Lead Capture?
One of the questions that I asked Joel and the others during my first Blab Show was about lead capture, or lack of those kinds of features in Blab. For example, I use Google Hangouts within the WebinarJam “envelope” in order to do lead capture when I do webinars because I want to be able follow up with the people who attend my programs via email. What I’m learning is that Blab is something completely different.
What Blab delivers, possibly “in spades,” is a completely new way to get exposure. And what’s really important is that that increased exposure is delivered via video so people can really get a sense of you and your expertise or value.
I’m finding that I’m making new friends with my fundamental practice of “Leading with Value” and that’s the most dynamic and perhaps the most important part of Blab. Blab really is about relationship building and making authentic connections. People are doing this on Blab in a way I haven’t seen before on any social media network. I really think it’s worth checking out.
A Video-Powered Way to Increase Your Visibility
As someone said during the program, the Blab experience is very much analogous to being at a party and meeting people. So in that sense, for marketers, Blab is like a new form of the classic free intro call.
One other important dimension of delivering expanded visibility is, as Carlos recommended and I’m demonstrating below, via YouTube. In the future, I’m also going to upload the audio to SoundCloud. In addition, there are people who are using Blab to record podcasts by taking the recording and distributing it via iTunes and so forth. Bottom line, Blab is a new way to get the word out.
That having been said, I watched a Blab the other day that featured Michael Stelzner from Social Media Examiner and he talked about specifically getting enrollments for some of their conferences via Blab. Thus, Blab can be used as an on-ramp both to build your visibility and also, in at least some cases, to make specific offers that then people move down your engagement funnel.
I’m recommending Blab because I’m finding it to be a great way to meet and connect with people. There’s no doubt that in only a little over a week, I’ve made new friends; and, equally important, I’m definitely having fun. Blab is so engaging that it’s literally becoming an addictive kind of social media experience for some people and in that way it’s a great social media environment to be swimming in.
I’m really delighted to have the opportunity to keep this kind of energy going, and I hope to see you (literally via Blab video) next [email protected] (PT).
- “40 Quick Tips for Getting Started with Blab” by Ben Requena
This article has a bunch of very practical Blab techniques and I found it personally to be useful.
- “How Blab Beat Google Hangouts At Their Own Game” by Joel Comm
For the Convenience of Comparison
Please Find Below Two Versions of This Same Program, My First “[email protected]” Blab Program. The first is the embed provided by Blab and the second via upload to YouTube—are provided below for comparison.
The Social Graph is About Relationships, Not Followers
Warning: If “the f-bomb” i.e. “foul” language offends you, you should NEVER listen to anything Gary says.
Missing the Point
The Social Graph Defines Your Influence
The “social graph” is the more geeky, technical term for your “tribe” or your network of influence which, in my view, is something that one builds by “leading with value” via social media and email marketing. Yet, we think the bottom line is the money, not the people. Wrong!
The bottom line, assuming you want to stay in business for the long term, is the real relationships that you are able to create and maintain. That’s why understanding the social graph is so important. In fact, it’s so important that, just last week, it become the leverage point in a high profile business kerfuffle between Twitter and the hottest app at SXSW, a live video streaming mobile app called Meerkat.
What’s Meerkat Got to Do With It?
Thanks in part to all the blog comment spammers, comments are turned off on this blog (at least for now). However, PLEASE, I would LOVE to hear from you, including any comments, criticisms, suggestions or whatever, via any of the social networks linked at the very top of this page. Thanks.[/alert]
The Humanistic Marketing Revolution continues…
Last December, I presented a 45-minute video webinar called “Step Up to the Gifts of Ease, Fun & Authenticity: Discover the Catalysts That Will Inspire New Momentum for Your New Marketing“ and it helped my define this new approach that I am calling Humanistic Marketing and I want to make this presentation available to you so that you can learn from it at your convenience.
That’s why I am now making the video recording of this webinar available as an on-demand digital product so that you can watch it anywhere, anytime you want. And, because I want to spread my teachings as widely as possible, I am also including with any purchase of this recording (only $9.97) a complete formatted PDF of my book, “Internet Marketing: 8 Key Concepts Every Business MUST Know“ which has received 13 five-star reviews on Amazon. Please click here to learn more about this on-demand video webinar.
How Did I Put This Product Together?
For those of you who may be interested in how I put together this offer, technologically speaking… I produced the original video using Google Hangouts combining myself on-camera “live” intercut in real time with an Apple Keynote slide presentation. The video recording of this session was archived as a private, “Unlisted” YouTube link. In order to sell that video recording to you, I’ve embedded this link into a PDF document along with other value-added information, and I’m selling that document as a digital download that includes access to the video (along with the PDF of my book) via the innovative Selz.com platform that, for example, provides the order widget below. Pretty cool, eh? 😉
I hope you enjoy this video webinar and my book. I look forward to any feedback that you may have.
More Personally Yours
Mentor vs. Consultant
Facing the Challenge of Overwhelm
Viva La Humanistic Marketing Revolution
Are You Ready for a New Marketing New Year?
I’m Cookin’ Up Something Better Than Egg Nog!
New is New Again
I’m so much more than an “Internet marketing strategist.”
I’m a New Marketing Wizard!
I’m a wizard because—due to my decades of innovative media and marketing communications experience—I understand the alchemy and marketing value created by the New Convergence between New Marketing’s human values of ease, fun and authenticity and the revolutions ignited by the New Media of social networks, mobile and cloud computing. (Please see Venn Diagram to the right.)
Why is This Important?
Despite the enormous power of technology’s revolutionary innovations, without the humanity of authenticity, enthusiasm and play that I believe are integral to New Marketing, there’s no way to get to the “holy grail” of the Human Connections that lead to sustainable, long-term business relationships.
These are the kinds of business relationships that I want and I don’t know how anyone can have a meaningful business without these kinds of relationships. Why all those “get rich quick hucksters” don’t get this, I have no idea. 😉
Anyway, that’s why this information is important enough for both of us to invest our time and for you to invest just a little bit of your money. I want you to enjoy this webinar and be uplifted by it, but I also want you to take it seriously.
That’s why I’m charging only $9.97. I want people who seriously want:
To learn and have fun while they learn
To be both more effective at social media marketing and to enjoy the journey too
To participate enthusiastically in a small powerful virtual tribe/community
I would LOVE to help you have a very Happy New Year in the New Marketing world and you can also apply this payment to any of our offers, including The New Media New Marketing Playground or a special webinar-only Website & Social Media Audit that I will offer exclusively to participants in this webinar. But no purchase is “necessary.” This webinar will change how you view online marketing forever and that’s worth WAY more than ten bucks.
YES. If you sign-up, you WILL get access to the Video Recording of this unique session.
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