Take Advantage: Social Media & Mobile Marketing Lead the Way for Black Friday, Cyber Monday Offers & Deals

Are you taking advantage of the major trends in online e-commerce by connecting with your customers where and when they want to do business?

Social media and mobile lead this seasons's online shopping

The year-over-year growth in the popularity of Black Friday and Cyber Monday deals illustrates why your mobile and social marketing strategies are more important than ever!

As the venture capitalist, Fred Wilson recently said in a blog post (with chart) showing how “Mobile is Eating the World“:

“The jump from 2012 to 2013 should be terrifying to anyone who has a business based anywhere but mobile.”

As we enter this year’s holiday season, there’s no doubt that online shopping will play a bigger role. Last year, the big Cyber Monday sales climbed 30 percent higher (2012 compared to 2011). In fact, in 2012, Cyber Monday ranked as the best day of the year for online shopping, besting any day in December. This is largely due to people using their smartphones to shop. Approximately 12 percent more users bought items from a smartphone in 2012 than 2011, while 18 percent of total Cyber Monday sales came from smart phones, as reported by the 2012 IBM Software Report.

Mobile Friendly Marketing

People are discovering and ultimately buying products and services from what they see on the smartphone. They may text a friend just after visiting a marketer’s Facebook page and/or after viewing a new online store. And social media platforms are becoming synonymous with phone usage. In actuality, 78 percent of Facebook users are accessing the social media platform from a mobile device, and Facebook earns 40 percent of its revenue from mobile users, CEO Mark Zuckerberg told TechCrunch. This confirms the importance of merging Cyber Monday promotions with the popularity and widespread use of social media. How is your business doing in this regard?

And, perhaps even more importantly, social media is built on sharing. Some 2.5 billion pieces of content are shared each and every day on Facebook. Only through effective, authentic social media marketing can marketers hope to get a small piece of this lucrative pie.

Directly Targeted Social Media

Popular, successful online specialty retailers set the pace by directly engaging with Cyber Monday via guerilla style marketing campaigns. For example, Tanga showcases a line-up of half-off products, and its direct social media efforts, including a staff of members posting about the savings, is just one method employed in the company’s completely online effort.

Integrating the power of “bricks and clicks,” the popular retailer Macy’s is taking full advantage of social media. Its popular ‘buy one, see another donated’ campaign is bringing increased attention to its social media feeds. Thousands are sharing the donation campaign to their respective followers on Facebook.

Twitter Hashags Push the Envelope

Facebook is not getting all the attention. Here’s an actionable tip for you: Cyber Monday marketers are also using the #blackfriday Twitter hashtag for added exposure. Going a step further, Shopping Blog has even implemented a distinct Black Friday Twitter account to fully realize the potential of its Cyber Monday and Black Friday promotions.

Strategic Marketing Plans Benefit All

Many companies have taken their long term social media strategies to a new level by thinking strategically about holiday shoppers. As we advocate and do when help companies with their marketing strategies, many online marketers have outlined detailed plans. For example, ReadWrite details how brands create a social media playbook that gives explicit ‘why’ answers and builds a goal plan hierarchy for continued success. Because social media has so many facets, companies need to outline exact strategies for harnessing its potential. Otherwise, the old axiom comes true:

“A failure to plan is a plan to fail.”

Cyber Monday, in particular, only accounts for a small component of the much larger Internet marketing, social media and mobile game plans. But it’s a great place to start. Please let us know if we can help.

Wishing you every success as well as a peaceful, nurturing and satisfying holiday season.

Why I Embrace the Morphing Medium of Internet Marketing & Benefit from Major New SEO Trends

I’m increasingly enjoying my role as an Internet marketing strategist. Yes, of course, I delight in making a difference by helping businesses sort out how to produce the best results for their particular brand of enterprise. But, it’s also fun to dance with such a lively partner. 😉 Marketing Strategy signYes, Internet marketing is a lively medium. And, what makes it especially lively is (now and for the foreseeable future) it is a constantly moving target, a morphing medium, and a communications environment where change is not only constant. It must be embraced to be enjoyed.

I’m “all in” because it’s my sincere pleasure to stay out in front of the latest changes. For that reason and in order to try to be helpful, I think it’s time to update you on a couple of major developments in the world of online marketing and search engines in particular.

Next Generation SEO Social Signals

As I wrote several months ago (see “This Ain’t Your Mama’s SEO“), search engines are placing increasing importance on “social signals,” indications such as links, likes and +1’s via posts in social media that indicate real appreciation for your content.

I have also long encouraged participation in Google’s social network, Google+ (and if you want more information about how your business can benefit, visit their business pitch page). I even spelled out why I think Google+ is important in my book, “Internet Marketing: 8 Key Concepts Every Business MUST Know.”

Now, especially when it comes to the all-important Google search results, one social signal has risen above the rest. The latest leading edge social signal is getting Google+ posts with links to your content (blog posts or whatever) to receive +1’s (Google+’s equivalent of a Facebook “like”). In two recent research posts that included reputable analysis of what helps your content rise to the top of search results (something that every marketer wants or should want), the Google +1 has become arguably the most valuable and important search ranking factor, rising even above unique IP in-bound links!

In the Moz.com post, 2013 Search Ranking Factors, the +1 is second only to “Page Authority” to which +1’s are a contributor and which, in any case, is not a specific strategy but more an indicator of success for your page’s online visibility. In the Search Metrics2013 SEO Ranking Factors study, +1’s came in well ahead of another social signal, Facebook Shares. This social signal came in as the #2 ranking factor, but it’s worth noting, I think, that a +1 is just a click and thus easier to get than a share which requires more effort and usually a comment.

In any case, there can now be little doubt that one of the most important things you can do to gain search engine visibility for your web pages is to get people to +1 them on Google+. Of course, this speaks once again to the requirement that you create high quality content that people will actually WANT to share (more on that below). And, if your business is not actively posting (and promoting) its content on Google+, what are you waiting for?!?

SEO Beyond Keywords: Think Pages that Build Topical Authority

Beyond the rabid conversations about “branding” is the more fundamental, at least in SEO terms (pun intended), of building an authentic topical authority—that is an authority that is focused on a specific, relevant topic. This kind of content can be highly regarded by search engines based on its quality, especially when that includes your marketplace’s support via social signals (i.e. Google+ +1’s, Facebook shares, and the like. 😉

In the old days of search engine optimization (SEO), it used to be all about keywords and links; and don’t be fooled, these things are still very important. But another important development in the world of SEO is that Google has recently made clear that it is no longer sharing the data that it used to share regarding which keywords are bringing traffic to your website. This report found inside Google Analytics, for example, is now showing “(not provided)” and has become a major buzz in the Internet marketing world. Among many other posts, for example, here’s Search Engine Watch’s post, “What ‘(Not Provided)’ & Google Hummingbird Mean for Small Business SEO.”

Recommended Reading & Here’s Why

My best practice recommendations are reinforced by the more Big Picture approach taken in the excellent Moz.com post by Ruth Burr, “What is SEO Now That Everything is (not provided)?” I offer this link as a personal suggestion for “recommended reading.”

I like it because she moves the strategic conversation beyond the more common attempts to rank pages for specific keywords. Rather, Ruth focuses on the more meaningful objective of building authority around specific topics. Again, of course, this includes relevant keyword phrases, but it takes a broader and longer term perspective in order to deliver a more more valuable approach. It does this through a foundation of sustainable building blocks like links from credible sources and social signals that may or may not be keyword specific. Ultimately, it’s the relevance of the source not the link text that makes the biggest difference.

As she says:

The real killer of the keyword-driven approach isn’t (not provided), though. It’s Google’s increasing devotion to semantic relationships between topics and entities on the web. Author Rank, personalization, and the Knowledge Graph have added new elements to consider: Now, in addition to what your content says and who links to it, Google also cares about who created it, what else they’ve done, and who’s shared it. (my bolds)

From an Internet marketing strategy perspective, this means, as Burr says, “we need to shift our focus from getting traffic from keywords to getting traffic to pages.”

There is just no getting around the requirement for well-focused, high-quality content that is relevant and valuable for your market niche.

And so it goes. Change is constant, and I see no alternative to embracing the adventure.

I’m happy to help, and I look forward to your comments and feedback as well as to any opportunity to be of service to you and your company.